Refund Policy - Jaipur Sarees
1. Scope and Eligibility
This Refund Policy governs the conditions under which Jaipur Sarees ("we," "our," or "us") offers refunds and returns. Refunds and returns are exclusively considered for products displaying manufacturing defects. By engaging in transactions with Jaipur Sarees, you implicitly agree to abide by the terms outlined herein.
2. Qualification for Refund
Refunds and returns are exclusively permitted in the event of a substantiated manufacturing defect within the saree. Every product undergoes meticulous quality control processes, yet we acknowledge the potential occurrence of unforeseen issues that may necessitate remediation.
3. Conditions for Refund
To be eligible for a refund or return:
- The saree must conclusively exhibit a manufacturing defect.
- Notification of the defect must be conveyed to Jaipur Sarees within [insert number] days of receipt.
- The saree must be preserved in its original, unaltered state and packaging.
4. Refund Request Procedure
In the instance of a suspected manufacturing defect meeting the criteria outlined above, the following procedure must be adhered to:
- Promptly communicate with our customer service at [insert customer service email] within [insert number] days of acquiring the product.
- Furnish your order number, an elaborate description of the defect, and clear visual documentation portraying the issue.
5. Refund Initiation
Upon receipt and verification of your request, we will initiate the refund process. Kindly allow a period of [insert number] days for the reimbursement to be effectuated through the original method of payment.
6. Return Logistics
Should the return of the saree be deemed necessary, we will furnish you with precise instructions for return shipment. Return shipping costs will be borne by Jaipur Sarees exclusively in cases where a manufacturing defect is confirmed.
7. Exclusions
Refunds and returns shall categorically not be entertained under the following circumstances:
- Sarees evidencing wear or damage attributable to the customer.
- Customized or modified sarees.
8. Contact Information
For all inquiries pertaining to our refund and return policy, please direct correspondence to our customer service at jaipurminal@gmail.com.
Your selection of Jaipur Sarees is profoundly valued, and we express gratitude for your trust in our unwavering commitment to the highest standards of craftsmanship.
